Effective Date: February 2025

Welcome to Pansro.com, the official online platform owned and operated by GPL SALES ENTERPRISE, a registered company under Indian law with its registered office located at:
339, TTC, 3rd Floor, Puna Canal Road, Surat, Gujarat – 395010.

By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website.

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1. Definitions

• “Company,” “We,” “Us,” “Our” refers to GPL SALES ENTERPRISE and its online brand Pansro.

• “Website” refers to Pansro.com.

• “User,” “You,” “Your” means any person accessing or using the Website.

• “Products” refers to goods and services listed for sale, including clothing, fashion accessories, travel packages, and consultancy solutions.

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2. Use of the Website

You must be at least 18 years old or have the involvement of a parent or guardian to use this site. You agree to use Pansro.com only for lawful purposes and in accordance with applicable laws.

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3. Business Ownership

Pansro.com is the official eCommerce and service portal of GPL SALES ENTERPRISE, a GST-registered entity. All transactions and services conducted through this platform are legally binding under GPL SALES ENTERPRISE.

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4. Products & Services

Pansro.com offers a wide range of products and services, including but not limited to:

• Garments & Fashion Products: The company deals in all types of garments including women’s fashion wear, jewellery, men’s garments, and kids’ clothing.

• Travel Planning Services: Bookings, destination guides, and consultancy via “Pansro Traveller.”

• Informational Blogs & Consultancy: Covering business ideas, online earning tips, health/life improvement, and legal awareness via pansroblog.com.

All listings are subject to availability and final confirmation by the company.

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5. Pricing & Payments

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to modify pricing at any time without prior notice.

Payment gateways are securely integrated, and customer financial data is processed through encrypted channels.

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6. Shipping & Delivery

We strive to ship all orders promptly. Delivery timelines may vary based on your location, product type, and courier partners.

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7. Returns & Refunds

Please refer to our Return & Refund Policy page for detailed information. Any misuse of the return system (e.g., returning fake or different items) will result in denial of refund and possible legal action.

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8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and video, is the property of GPL SALES ENTERPRISE or its licensors and is protected by copyright and trademark laws.

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9. User Conduct

You agree not to misuse the site for fraudulent activities, harassment, abusive communication, or violation of laws. We reserve the right to block or suspend access for users violating our policies.

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10. Limitation of Liability

GPL SALES ENTERPRISE shall not be liable for any indirect, incidental, or consequential damages arising from your use of Pansro.com. We do not guarantee uninterrupted or error-free service.

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11. Privacy Policy

Please review our Privacy Policy to understand how we handle your personal information. Use of this site indicates your consent to such processing.

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12. Dispute Resolution

In case of disputes, users are encouraged to contact our customer support first. For unresolved issues, legal jurisdiction lies with the courts of Surat, Gujarat, India.

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13. Amendments

We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website implies acceptance of the updated terms.

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Contact Us:
For any queries or concerns, please write to us at support@pansro.com or at our registered office:
GPL SALES ENTERPRISE, 339, TTC, 3rd Floor, Puna Canal Road, Surat, Gujarat – 395010.